Shipping policy
This shipping policy applies to orders within the United States. It is designed to ensure you are fully informed about our shipping processes and policies. By placing an order on NoirEdges, you agree to the terms outlined below.
Our Fulfillment
We operate from an international warehouse where our products are stored. All items are carefully selected and go through strict quality control to ensure we deliver only the highest-quality products.
Order Information
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Order Cut-Off Time: 2:00 PM (EST), Monday – Friday
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Processing Time: 1–3 business days (Monday – Friday)
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Delivery Time: 4–7 business days (Monday – Friday)
Shipping Costs
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United States: 6.99$
Shipping Details
Please ensure that all shipping information is entered correctly. If there are incomplete or incorrect details, we may need to pause order processing and contact you to correct them, which could cause delays. Additional delays may occur due to customs clearance or carrier processing times.
Lost Orders
If an order is lost in transit or if the buyer claims non-receipt (even if tracking shows delivery), an investigation will be initiated with the shipping carrier. We aim to resolve the situation promptly and will generally wait for investigation results before reshipping the product or issuing a refund. Full cooperation with the shipping carrier is required from both parties.
Damaged Orders
If you receive a damaged order, please provide a photo of the damage. We will offer an appropriate solution, such as sending a replacement product or issuing a refund via the original payment method.
Contact Us
For any questions regarding your order or our shipping process, please contact us via email at info@noiredges.com. We strive to respond to all inquiries within 24 hours.